Absolutely! Our aim is to ensure your satisfaction with your purchase. If you wish to return an item, you may do so within 14 days of your purchase. Please note that you will be responsible for all shipping costs and a 20% restocking fee. Additionally, we cannot accept returns for items that have been opened or used. If you purchased APOLLO from any of our authorized sellers, including a plastic surgeon's facility, please contact them directly for assistance.

We have numerous locations across the USA where you can try the machine. Additionally, we're excited to announce that we will be opening stores internationally soon. To find a location near you, please reach out to our customer service team. We would be happy to schedule a complimentary session for you to fully experience Apollo!

We offer delivery and installation services for your convenience. When you purchase a machine, you'll receive white glove delivery, which includes complete installation in the location of your choice. There's no need to worry about packaging, as our team will take it with them when they leave your premises

We provide a limited lifetime warranty on our products, ensuring your peace of mind. Additionally, we also offer an extended warranty option for those who want even more comprehensive coverage. If you have any further questions about the warranty options, please refer to our warranty page

While our machines offer various health benefits, certain individuals should exercise caution or avoid using these therapies altogether. Here are the groups of people generally advised against their use:

1. **Pregnant Women:** High temperatures can pose risks to the developing fetus. It is generally recommended that pregnant women avoid these heat therapies.

2. **Individuals with Cardiovascular Conditions:** Those with heart-related issues, including high blood pressure or heart disease, may be at risk due to increased heart rate and blood circulation associated with heat exposure.

3. **People with Respiratory Issues:** Conditions such as asthma, chronic obstructive pulmonary disease (COPD), or other respiratory problems can be exacerbated by heat and humidity.

4. **Diabetics:** Individuals with diabetes may experience altered heat sensitivity, increasing the risk of burns or overheating, particularly if they have neuropathy.

5. **Users with Fever or Infection:** Anyone experiencing a fever or active infection should avoid heat therapies, as they can worsen the condition and lead to further complications.

6. **Individuals with Skin Conditions:** Certain skin conditions like eczema, psoriasis, or dermatitis may worsen with exposure to heat and light therapies.

7. **Those on Specific Medications:** Some medications can affect heat sensitivity, hydration levels, or skin reactions. It’s essential to consult a healthcare provider regarding safety.

8. **Individuals Under the Influence:** Using sauna, infrared, or LED machines while intoxicated can impair judgment and increase the risk of dehydration or overheating.

Before using Apollo machines, individuals in these categories should consult with a healthcare provider to ensure safety and avoid potential health risks. Prioritizing health and well-being is essential when considering any therapeutic treatments.